Search and Monitor Twitter in Seconds

How does the trial work?

Trials are a 7-day period where you'll have access to a fully-functional BirdIQ account. If you find BirdIQ valuable, your card will be charged the monthly fee at the end of the trial. We'll also email you a reminder a couple days before your trial ends.

Can I download tweets more than a week old?

We can only pull data going back about a week. Twitter's Gnip service does offer archived tweets, but you'd have speak to their sales department to find the costs.

Will I get all tweets matching my keywords?

It's unlikely you will get all matching tweets since Twitter doesn't guarantee this to us. You can try speaking to the sales department at Twitter's Gnip service for their pricing if you absolutely need every matching tweet.

How many tweets can I export to Excel daily?

While you can search and summarize large numbers of tweets, Twitter limits the number of tweets you can download from us to 50k tweets per day. If you require more tweets per day, please contact us to discuss other options.

How do I limit searches to a specific city?

You can search within a specific city by specifying its geocode. The geocode format is "geocode:latitude,longitude,radius" (for example geocode:41.8339043,-88.0123489,40km). The radius can be specified as km (kilometers) or mi (miles). See Twitter Search Examples for more details. To get the geocode of your city, try this site: MyGeoPosition.com

How do I filter out retweets?

You can filter out retweets by using the "-filter:retweets" search command. For example, the search command "#BoomBeach -filter:retweets" excludes retweets containing the hashtag "BoomBeach". See Twitter Search Examples for more details.

What is a monitored search?

Monitored searches are a premium service where we search Twitter several times per day on your behalf. The tweets we find are collected and summarized into daily buckets for you to view and download at any time.

How many searches am I allowed?

Twitter limits us to searching for about 18k tweets per 15 minutes. If this happens, we'll inform you and ask you to wait 5-10 minutes for the next 15-minute window to open.

Do I need a Twitter account?

Yes, you'll need a Twitter account for us to use when searching Twitter on your behalf. We don't tweet, send messages, or do anything you haven't asked us to do.

Can I pay with PayPal?

Sorry, we currently only support payment through credit cards.

Can I pay with a credit card?

Yes, you can subscribe using any major credit card.

Can I cancel at any time?

Yes, you can cancel at any time. If you're on a paid subscription, your account will remain active until the end of the billing period.

Do you have educational pricing?

Yes, we do have pricing specifically for educational users. Please Contact Us to get details.